Recruitment agencies receive hundreds of candidate applications and employer enquiries simultaneously. A chatbot handles the initial contact layer — capturing, qualifying, and categorising both candidates and vacancies before a recruiter ever gets involved.

Candidate-Facing Uses

Job Enquiries

"What jobs do you have in marketing?", "Do you have any remote positions?", "I'm looking for a junior developer role in Bristol" — the chatbot can search your current vacancies (trained on your job listings) and present relevant options.

Application Capture

Instead of a long application form, candidates start a conversation:

  • →What role are you interested in?
  • →What's your current experience level?
  • →What's your preferred location and work arrangement?
  • →Are you available immediately or working notice?

This conversational approach captures more applicants than formal forms.

CV Collection

The chatbot can prompt candidates to upload their CV or provide their LinkedIn profile URL, which gets captured as a lead alongside their preferences.

Employer-Facing Uses

Vacancy Submissions

New client businesses can describe their vacancy needs through the chatbot: role type, seniority level, skills required, salary range, timeline. The chatbot collects this and triggers a recruiter follow-up.

Process Questions

"How do you vet candidates?", "What's your placement fee?", "How quickly can you fill a role?" — answered automatically, 24/7.

Qualification Filtering

Not every applicant is right for every role. Configure pre-screening questions relevant to your typical placements:

  • →Years of relevant experience
  • →Required certifications or qualifications
  • →Salary expectations
  • →Availability to start
  • →Work authorisation status (for international roles)

Candidates who don't meet minimum criteria get a polite, immediate response. Those who do are flagged as hot leads for recruiter follow-up.

Recruitment agencies using chatbots report spending 40% less time on initial candidate screening, letting recruiters focus on relationship management and placement — the high-value work.